Effective Date: January 29, 2025
Last Updated: January 29, 2025
1. Introduction
Pinnacley (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you access or use Pinnacley.co (the “Website”) and our services.
By using Pinnacley, you consent to the data practices described in this Privacy Policy. If you do not agree, please do not use our website or services.
2. Information We Collect
2.1 Information You Provide to Us
When you interact with Pinnacley, you may provide:
- Personal Information: Name, email address, phone number, and business details when applying for a listing
- Account Information: Username, password, and profile details
- Payment Information: If you purchase a premium listing, we process payment information through a third-party provider (e.g., Stripe, PayPal)
- User-Generated Content: Reviews, comments, and other content you submit
2.2 Information We Collect Automatically
When you visit Pinnacley, we may automatically collect:
- Device & Usage Data: IP address, browser type, pages visited, and time spent on the site
- Cookies & Tracking Technologies: We use cookies to enhance functionality and analyze website traffic
2.3 Information from Third Parties
We may receive information from:
- Review Platforms (Google, Yelp, BBB, etc.): To verify business reputation
- Analytics Providers (Google Analytics, etc.): To improve website performance
3. How We Use Your Information
We use collected information to:
- Verify and approve business listings
- Provide and improve our services
- Personalize user experience
- Process payments for premium listings
- Respond to inquiries and support requests
- Prevent fraud and enforce policies
4. How We Share Your Information
We do not sell your personal data. However, we may share your information with:
- Service Providers & Partners: Third-party companies that help operate Pinnacley (e.g., hosting providers, payment processors)
- Legal & Regulatory Authorities: If required by law, to comply with legal obligations or protect our rights
- Business Transfers: If Pinnacley undergoes a merger, acquisition, or asset sale, your information may be transferred
5. Cookies & Tracking Technologies
We use cookies to enhance website performance. Users can opt out by adjusting their browser settings.
Types of cookies used:
- Essential Cookies: Required for site functionality
- Analytics Cookies: Help us understand user behavior
- Advertising Cookies: May be used for targeted promotions (if applicable)
6. Data Retention
We retain user data as long as necessary to provide our services or comply with legal obligations. Users may request data deletion at any time.
7. Security Measures
We implement industry-standard security measures to protect user data, including encryption, access controls, and secure data storage. However, no system is 100% secure, and users should take precautions when sharing personal information online.
8. Your Rights & Choices
8.1 General User Rights
Users have the right to:
- Request access to their data
- Request correction or deletion of data
- Object to data processing or marketing communications
8.2 GDPR Compliance (For EU Users)
If you are in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to:
- Withdraw consent at any time
- Request data portability
- Lodge a complaint with a data protection authority
8.3 CCPA Compliance (For California Users)
Under the California Consumer Privacy Act (CCPA), California residents may:
- Request a copy of the data we collect about them
- Opt out of data selling or sharing (Note: We do not sell personal data)
- Request data deletion
To exercise these rights, contact us at privacy@pinnacley.com.
9. Third-Party Links & Services
Pinnacley may contain links to third-party websites. We are not responsible for their privacy policies or data handling practices. Users should review third-party policies before sharing personal data.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Users will be notified of significant changes via email or website updates. Continued use of Pinnacley after changes means you accept the updated policy.
11. Contact Information
For privacy-related inquiries, contact us at:
Email: privacy@pinnacley.com.
